Client experience doesn’t have to be complicated or particularly grand; in fact, the best client experiences are often the most simple, in that they prioritize communication and care.
The client experience you provide your clients is so much more than pretty photos!
I learned early on in my photography business that as photographers, we are often invited into a client’s family (and for those of us who are in-home photographers, into their homes). Just like you would remove your muddy boots before walking into a stranger’s home, out of care and concern for their space, the way that you guide your clients through the experience of working with you should demonstrate that same level of focus and attention.
A New Year is the perfect time to reevaluate your client experience and make some changes that create loyal clients who sing your praises!
Free Resources
Grab the freebie! Four Must-Have Website Resources to Uplevel Your Client Experience
Listen to the podcast where I talk about easy steps you can take to evaluate your client experience and make some simple changes! Shoot It Straight Podcast
Follow along on Instagram for more photography business resources and tip!
