Crafting a Client Experience That Works Anywhere – My Guest Appearance on Photo Fuel

February 22, 2025

Client Experience Photo Fuel Podcast Natasha Sewell - NPS Photography

What happens when you have to rebuild your photography business in a brand-new location?

How do you create an intentional client experience that blends your skills and capacity with your market’s needs?

I recently sat down with Leah O’Connell on the Photo Fuel podcast to talk about the challenges and strategies behind moving a photography business while maintaining (and even improving) your client experience. Pivots can be scary and hard, but I’m sharing my firsthand experience in making it work—and growing even more passionate about my work in the process.

All About My Guest Episode: The Photo Fuel Podcast

Hosted by photographer and mentor Leah O’Connell, the Photo Fuel podcast is designed to help photographers build businesses that are both sustainable and fulfilling. Leah dives into the strategies, mindset shifts, and real-life experiences that help photographers navigate growth and change with confidence.

I was thrilled to join Leah to discuss my journey of shifting my photography business, from moving to a new city to completely changing my shooting style.

In This Episode, We Cover:

  • How I transitioned from posed newborn photography in a studio to in-home lifestyle sessions
  • The biggest challenges I faced when moving my business to a brand-new market
  • The marketing and messaging strategies I used to re-establish my brand and attract my ideal clients
  • How I refined my client experience to create a seamless, sustainable business
  • Advice for photographers looking to pivot or improve their client experience

Whether you’re planning a move or simply want to refine your client experience, this episode is packed with specific examples and ideas to help you create a business that works for you—wherever you are.

Listen to Crafting a Client Experience That Works No Matter Where You Are

Ready to tune in? Subscribe to the Photo Fuel podcast on Apple Podcasts or Spotify, or wherever you get your podcasts!

Listen on Apple | Listen on Spotify

Don’t Miss This – The Client Experience Blueprint

Are you ready to revamp or create a kicka** client experience for your photography clients? The Client Experience Blueprint – my signature course – opens for enrollment in March! Get on the waitlist below.

Thanks! Keep an eye on your inbox for updates.

I always LOVE when you share on Instagram that you’re listening to my guest episodes! Don’t forget to tag me @npsphotography, so I can personally thank you for tuning in!

meet

Natasha

Hi, I’m Natasha Sewell, owner of NPS Photography—DC photographer, mom of three, and expert at keeping newborn sessions calm and chaos-free.

I’ve worked with hundreds of families across DC and know exactly how to make this feel easy for you. Whether your toddler’s melting down or your baby skipped their nap, I’ve got you.

You don’t need a “picture perfect” house or matching outfits. You just need someone who knows how to guide you through it all. That’s where I come in. 



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